Code of Conduct as per Mr. Shubendu Kumar

On January 7, 2013 the Corporate Interaction Division of FORE conducted an Anubhuti session with FORE Alumni Mr. Shubendu Kumar on the importance of code of conduct in a business organisation. Mr. Kumar talked about how learning at a b-school was not just a culmination of knowledge about the business aspect of work, but learning how to work in an organisation was also a very important aspect of the b-school education.  Mr. Shubendu advised the students that what one needs to do in the organisation is ‘aim for an impact that you want to deliver’. In simple words he stressed upon how there was a basic code of conduct that each company expected one to follow even without the induction program that each company provides with. Thus, he talked about the basic mantra of believing in team work, maintaining the office decorum and having complete accountability of our actions. He also put special emphasis on ensuring that one is always clear about the doubts regarding code of conduct and ensure that no unknowing mistake is committed.

He divided his presentation into various parts to make sure that he took the students through all the intricacies of what an organisation may expect out of an individual. Thus, he talked about rapport building and non-verbal communication. He also, mentioned about how important was it to follow the basic meeting etiquette, and to remember that the culture of a workplace is never documented, only observed and followed.  Another lesson that he taught one and all present was the learning of interpersonal skills that included both verbal and non-verbal communication. While the former included traits such as conviction, confidence and enthusiasm; the latter stressed upon following proper body language etc. Another important aspect of interpersonal skill was the communication styles. He basically talked of 3 major styles, namely aggressive, passive and assertive and talked of how one should be aware of their own style and act accordingly.

Lastly he handled the queries posed by the students and ensured that all students left with the key lesson that often it was common sense and logic more than anything else that was essential for the personal and professional development of an individual both within an organisation and even outside one.