On January 7, 2013 the Corporate
Interaction Division of FORE conducted an Anubhuti session with FORE Alumni Mr.
Shubendu Kumar on the importance of code of conduct in a business organisation.
Mr. Kumar talked about how learning at a b-school was not just a culmination of
knowledge about the business aspect of work, but learning how to work in an
organisation was also a very important aspect of the b-school education. Mr. Shubendu advised the students that what
one needs to do in the organisation is ‘aim for an impact that you want to
deliver’. In simple words he stressed upon how there was a basic code of
conduct that each company expected one to follow even without the induction
program that each company provides with. Thus, he talked about the basic mantra
of believing in team work, maintaining the office decorum and having complete
accountability of our actions. He also put special emphasis on ensuring that
one is always clear about the doubts regarding code of conduct and ensure that
no unknowing mistake is committed.
He divided his presentation into
various parts to make sure that he took the students through all the
intricacies of what an organisation may expect out of an individual. Thus, he
talked about rapport building and non-verbal communication. He also, mentioned
about how important was it to follow the basic meeting etiquette, and to
remember that the culture of a workplace is never documented, only observed and
followed. Another lesson that he taught
one and all present was the learning of interpersonal skills that included both
verbal and non-verbal communication. While the former included traits such as
conviction, confidence and enthusiasm; the latter stressed upon following
proper body language etc. Another important aspect of interpersonal skill was
the communication styles. He basically talked of 3 major styles, namely
aggressive, passive and assertive and talked of how one should be aware of
their own style and act accordingly.
Lastly he handled the queries
posed by the students and ensured that all students left with the key lesson
that often it was common sense and logic more than anything else that was
essential for the personal and professional development of an individual both
within an organisation and even outside one.
